Members Terms and Conditions

Due to the perishable nature of our products, all sales are FINAL, not returnable nor refundable.

Shipping & Delivery

We are proud to offer FREE U.S shipping, excluding Alaska and Hawaii, on orders over $50.00!

Please expect your package within 4-7 business days after we receive your order.

**Notice: Due to the ongoing impacts of COVID-19 and an increase in our orders, it may take a bit longer than usual for your order to be delivered.

ZenGolden ensures the delivery of the product to the address submitted at the time of purchase. Should the customer fail to give the correct address to ZenGolden, subsidiaries or delivery services shall be in no way liable or required to issue a resend or refund. ZenGolden does not take responsibility for stolen packages once the package has been delivered.

Currently, we do not accept orders from outside of U.S.

Hawaii and Alaska: Due to distance and shipping methods employed to get your package to you, please allow up to 10-15 business days. This is an average estimate from UPS and can take less or more time, depending on the season, weather and shipping conditions. Extra shipping charges apply.

Coupon Code Regulations and Restrictions

Only one coupon may be used per purchase and cannot be combined with any other deal. Sales, Flash Sales and Coupons that have expired cannot be applied after the expiration date. Coupons cannot be applied retroactively to orders. Once an order has been placed, whether using a coupon or not, no coupon can be applied to that order. Coupons cannot be switched out or replaced retroactively on orders already placed.

Membership Subscription Policy

When starting a Golden Mind Tea Club membership subscription, you agree to be billed in a recurring fashion on a per-order basis until your membership is cancelled.

For membership service questions and requests, please write to us at