Terms and Conditions
Due to the perishable nature of our products, all sales are FINAL, not returnable nor refundable.
Shipping & Delivery
We are proud to offer FREE U.S shipping, excluding Alaska and Hawaii, on orders over $50.00!
Please expect your first package within 4-7 business days after we receive your order.
**Notice: Due to the ongoing impacts of COVID-19 and an increase in our orders, it may take a bit longer than usual for your order to be delivered.
ZenGolden ensures the delivery of the product to the address submitted at the time of purchase. Should the customer fail to give the correct address to ZenGolden, subsidiaries or delivery services shall be in no way liable or required to issue a resend or refund. ZenGolden does not take responsibility for stolen packages once the package has been delivered.
Currently, we do not accept orders from outside of the 48 states in continental U.S. We do not accept orders from Alaska and Hawaii.
Coupon Code Regulations and Restrictions
Only one coupon may be used per purchase and cannot be combined with any other deal. Sales, Flash Sales and Coupons that have expired cannot be applied after the expiration date. Coupons cannot be applied retroactively to orders. Once an order has been placed, whether using a coupon or not, no coupon can be applied to that order. Coupons cannot be switched out or replaced retroactively on orders already placed.
Membership Subscription Policy
When starting a ZenGolden Tea Club membership subscription, you agree to be billed in a recurring fashion on a per-order basis until your membership is cancelled.
Privacy Policy
We collect the necessary information from you when you place an order on the site. Name, email address, phone number, IP and payment method. We will not use or share your information with anyone except as described in this privacy policy.
In order to guide you through our website, we use "cookies" to gather information about our visitors and direct them to where they want to go.
We use your email addresses to send your online class, newsletter, updates and sales!
We comply with the General Data Protection Regulation (GDPR). In connection with your registration and ordering you agree that we store and use your information in our organization in accordance with GDPR in order to fulfill our agreement towards you. Under the Personal Data Act, you have the right to access the information that we have registered on you. If it is incorrect, incomplete or irrelevant, you can request that the information be corrected or deleted. Contact us in such cases via email.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Membership Service
For membership service questions and requests, please write to us at admin@zengoldenhealth.com.
